Professional Work
A brief list of company projects that I participated as a research associate at Keynote Systems. Detailed information is not available for confidentiality.
- Nike, Nokia - Competitive benchmarking
- Nike, Nokia, Motorola - User brand impression
- Staples, Best Buy - Customer experience
- HP, Dell - Customer support usability comparison
- CDC.edu - Exploratory study
- AOL, Yahoo - General usability